Accessibility Statement for Roman.com

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At Roman, we are committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards to our e-commerce platform.

Conformance Status

We target the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as our guiding standard. These guidelines explain how to make web content more accessible for people with various disabilities, and conforming to them helps make the web more user-friendly for everyone.

Accessibility Features on Our Store

To provide an optimal shopping experience, we work to ensure our Shopify storefront supports:

Keyboard-Only Navigation: Allowing users to navigate menus, product selections, and checkout without a mouse.
Screen Reader Compatibility: Structuring content logically and using alternative text (alt text) for product imagery.
Text Contrast: Maintaining appropriate contrast ratios so text is easy to read against background colors.
Responsive Design: Ensuring the site functions clearly on mobile devices, tablets, and desktop zoom setups.

Technical Specifications

Accessibility relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

HTML
WAI-ARIA
CSS
JavaScript

Known Limitations

While we strive to adhere to accepted guidelines and standards for accessibility, it is not always possible to do so in all areas of the website.

Third-Party Shopify Apps: Our store uses third-party applications for features like product reviews, sizing charts, or rewards programs. These apps are developed by outside companies, and their code is beyond our direct control. We actively monitor these apps and request accessibility updates from their developers whenever barriers are found.

Feedback & Contact Information

We welcome your feedback on the accessibility of our store. If you encounter any accessibility barriers or need assistance placing an order, please let us know:

Live Chat: The fastest way to reach us is via our live chat feature, located in the lower right-hand corner of our website. Chat allows for real-time support so we can assist you promptly
Mailing Address: 472 Brighton Drive, Bloomingdale, IL 60108
Email: support@roman.com

We aim to respond to accessibility inquiries within 2 business days and will work with you to provide the information, item, or transaction you need through an alternative communication method.

[Customer Support](/content/pages/contact "Contact Us"/index.html)

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